August 9, 2019
Rural Hall, NC
service - and you told me about NC sales tax.
July 19, 2019
Mandy Morris
Concord, NC
Trust the product and the staff is very helpful
July 16, 2019
Salisbury, NC
The ramp we are renting is wonderful and life-changing. We have already recommended your company to several people.
July 2, 2019
Lenior, NC
Pleasant experience from my first phone call. No sales pressure, just answers to all my questions. The stair lift was purchased for my 92 year-old mother, who is still quite mobile, but on "bad" days, is winded from climbing stairs. To be proactive, we purchased the stair lift now and she likes that she can flip the seat, footrest, and arms up and still have plenty of room to navigate the stairs on her own. John, our installer, was friendly and answered all our questions and stayed for Mother's initial test ride. For elderly folks in a 2 story home, the stair lift is good solution to allow for aging in place.
June 28, 2019
Emma Glover
Mint Hill, NC
They delivered as promised. They stated if we receive order by Tues, ramp would be completed by Thurs. Dr. would not release my husband unless ramp was built. I am very pleased with their professionalism and sturdy finished product.
June 21, 2019
Belmont, NC
Professionalism Kindness Knowledge
June 20, 2019
Greensboro, NC
Your service is very good, I like that you try to do what you say you are going to do. Thanks so much!!
June 19, 2019
Pat Whitaker
N Charleston, SC
Very professional company. Good communication and quick service.
June 17, 2019
Teresa Marquez
Salisbury, NC
Quality products and excellent customer service. I have never experienced customer service as great as 101 Mobility has.
June 7, 2019
Jamie Styn
Salisbury, NC
The products they carry are top notch and rated very highly. Lisa was awesome working with me! The service and installation went flawlessly and the technicians are very friendly.
June 6, 2019
Gene Gray
Lenoir, NC
Your fast and efficient response along with straight and up front conversations. Thanks
May 6, 2019
Huntersville, NC
The team did an excellent job! Daniel, Sean, Justin are great, and Darwin and Jabriel and their teams, as well. The workmanship is top-notch!
April 26, 2019
Shelby, NC
Good and sturdy rail and seat---still made in the USA---Communication was very good ----this BRUNO STAIRLIFT is a straght lift for 14 steps with limited area to get on and off.-----it took the installer just a few hours to install and he was very professional and gave us good instructions=--- Thanks for a good job. ps---I will definitely recommend BRUNO and 101 Mobility to friends and family.,but do not wish to participate in wider promotion.
April 18, 2019
Ed Akerman
Kannapolis, NC
great service professional installation, neat on time I wouldn't think of using any other company
April 12, 2019
Indian Trail, NC
Reliable and detailed, comprehensive customer service.
April 9, 2019
Rural Hall, NC
Good quality. Friendly and very adaptable to our needs.
March 17, 2019
Donna Dempsey
Waxhaw, NC
Very professional and gave great recommendations. I highly recommend them.
March 15, 2019
John Gallagher
Whitsett, NC
101 Mobility has been outstanding to deal with! Lisa Hill & Daniel Hill have been a joy to correspond and work with. Ariana(office) has also been very helpful. The Bruno curved stair lift has been well-worth the investment. The 400 lb weight capacity, to me, has been a choice I will not regret. Although I am not close to that weight, I am a big guy, I like the feeling of feeling confident that the stair lift will easily with-stand the test of time.
March 13, 2019
Tim Crain
Hildebran, NC
Great techs
March 11, 2019
Melody Moxley
Salisbury, NC
Skilled, courteous, and effective staff designed and installed a ramp that met my needs perfectly. Could not think of anything that could’ve been done better.
March 9, 2019
Tim Hanks
Hickory, NC
I hired 101 Mobility to install the Duo Elevator in my residential home in Hickory, NC. I received outstanding support from all the staff involved and highly recommend this company for your home elevator needs. The entire process was coordinated by Lisa who was always kind, courteous and prompt to keep me posted and advised on everything required. Shawn, Daniel, Darwin and Wilma are highly skilled workers who did an incredible job for the elevator installation. Everything worked out great in the allotted scheduled time and my wife and I are completely satisfied. Great product, excellent service, at a reasonable and competitive cost Thanks very much to all involved. Tim Hanks, Hickory, NC
March 7, 2019
James Capps
High Point, NC
very satisfied with the used inside power lift installed in the rear of our Pacifica van, and the new Golden Power Chair.. The service techs were nice and did an excellent job and helped us with a number of needs. Satisfied with pricing and everything related to our business deal.
February 24, 2019
Tracy Randolph Brower Jr
Asheboro, NC
The repairman, Justin, who came out to our home was friendly, caring, informative, professional and qualified for the task that was given him. He successfully repaired our equipment and we are very pleased to have our equipment working properly again.
February 21, 2019
Huntersville, NC
The Bruno is compact, easy to operation and there was minimal impact to the house structure. The installer was very polite, efficient and cleaned up everything before he departed.
February 5, 2019
Monroe, NC
High quality equipment and excellent installers
January 28, 2019
Gold Hill, NC
The stairlift is easy to operate and works well. The installer was very professional and did a great job. We are very happy with it.
January 23, 2019
Ron Christie
Jamestown, NC
I thought my experience with 101 Mobility was exceptional. Everyone that I had contact with, from the office to the installation techs, was very friendly and knowledgeable. The response to my request was uncommon in today's business world. It was fast, courteous and without any mistakes. I highly recommend that if you have any needs that 101 Mobility can fulfill, do not hesitate to give them a call.
January 12, 2019
Charlotte, NC
Rep was very courteous and helpful
January 10, 2019
Greensboro, NC
Happy with the whole operation from the installation, courtesy and operation of my steps.
December 28, 2018
John Dixon
Laurel Springs, NC
I purchased a Milford Person Lift for my truck. My wife is handicapped and I needed the lift to facilitate getting her in and out of the vehicle. I located 101 Mobility through a Google search. Lisa at 101 was extremely helpful in the ordering process and kept me updated concerning delivery and installation. The two technicians arrived on schedule at my home (a two hour drive from their office) and completed the installation within 5 hours. Very professional, a job well done. I would highly recommend this company.
December 3, 2018
Charlotte, NC
101 Mobility Charlotte operates like a family run business. I would highly recommend them. - in fact have them send me a reminder to give them a great YELP review. ,
November 28, 2018
Larry Foltz
Winston Salem, NC
Justin was courteous and professional. He got right to work, determined the problem and fixed it. The charge is within reason, and we shall continue to call you when the need arises. Thank you, Larry Foltz
November 15, 2018
Concord, NC
Outstanding service
November 10, 2018
Charlotte, NC
The fact that I can rent it
November 4, 2018
Greensboro, NC
Courteous, reliable, and efficient service. Always have done an excellent job in maintaining my platform lift,
October 14, 2018
Julie Andrews
Charlotte, NC
Easy to reach, schedule and communicate with. Very reasonably priced. Will definitely use again.
September 12, 2018
Francisco Garrido
Jamestown, NC
Dear Lisa, Your man from Bruno stairs service Sean Fields has done yesterday a wonderful job repairing the lifter, I had told him that I will need to do the yearly service from now on. I hope that you will go along with my intension of keeping the stair lift in good condition, I also told him no to forget about the washer retainer to hold one of the roller bearing that has fell down from the bottom. In any case I give you and him 5 stars review. Regards...Francisco.
September 10, 2018
Charlotte, NC
It is always easy to set an appointment for set up and removal of the ramp we order every summer. The office staff and installation crews are courteous and professional.  What I appreciate most is that 101 Mobility staff stay in communication if anything differs with the schedule. It is crucial that our set and breakdown required schedules are met due to the facility event schedules. Justin went above and beyond during the installation this year. We got new flooring in the area the ramp was going in since the last install. He purchased a small mat from Lowes; cut it up and glued the custom fitted mat pieces to the bottom of the ramp legs to make sure the metal legs would not damage the new luxury vinyl tile. Great job!
September 6, 2018
Charlotte, NC
It was more convenient to rent than to buy at this time.
September 5, 2018
Jan Russell
Harrisburg, NC
September 2, 2018
Francis Trexler
Salisbury, NC
It is compact on my stairs and others can walk by . It is safe and does the job of getting me from each floor in my house.
August 22, 2018
Debbie Cunningham
Jamestown, NC
The vertical platform lift, VPL, was installed in my garage. The installers, Daniel and Sean, built a terrific deck to create access from the VPL into my new home. They were both friendly, helpful and dedicated to finishing the job in one day so I could use it that day.
August 10, 2018
Charlotte, NC
So far--and it's only been a day or so--we are very pleased with the product and the technician.
July 28, 2018
Davidson, NC
Courteous and knowledgeable representatives and efficient and timely installation.
July 10, 2018
Cathy Browning
Winston Salem, NC
The chair lift works great and has made my life more dueable . The owner stood behind everything she said, the man that put in chair done a great neat job and shweshowedd me all about the use of chair befibefort he left. The Plus's to this is it was 1/2the cost of others I talked with.
July 3, 2018
Connie Cox
North Wilkesboro, NC
Technician was very friendly and knew what he was doing. I received service within 48 hours of reporting problem. 101 Mobility has always served me well.
June 27, 2018
Salisbury, NC
Great service. Thorough, time sensitive, easy to work with, delivery and set up, they did as promised.
June 27, 2018
Chris Ayers
Charlotte, NC
June 6, 2018
Salisbury, NC
May 24, 2018
Mount Holly, NC
I was very pleased with the professionalism of the installer and his explanation on how the unit worked, He was very neat and expeditious without making it look like he was rushing.
May 12, 2018
Winston Salem, NC
Good, knowledgeable service. Thanks so much
May 8, 2018
Salisbury, NC
Working with the staff was very pleasant and they were all very helpful. The options and financial facts were variable and they helped me work through what was best for me, my husband and our situation. Very thankful they were available and close to us.
March 29, 2018
Judy Powell
Charlotte, NC
Daniel was knowledgeable about the vpl itself and clearly knew all of the important points of installation. This was proven during the install as they did a very nice job.
March 29, 2018
Salisbury, NC
Very nice people to work with. Very helpful, caring and compassionate. Product (stair lift) appears to be very well installed, sturdy and stable.
March 21, 2018
Pleasant Garden, NC
Before purchasing our chair lift, we investigated and talked to other company representatives for several months. As we analyzed the data collected, we decided our best option was to order the Bruno. The company rep was thorough in his explanation of the chair lift and answered all of our questions -treating us like his parents or a family member. No pressure to purchase his product; measured our space, gave us a quote and told us to think it over and give him a call and he would bring the chair lift and deliver it at our convenience. No pestering follow up calls-we called him several months later and set up an appointment for installation. We anticipate many more years of use to give us access to our den which is located on our lower lever and to the remainder of our house on the upper level.
February 23, 2018
Salisbury, NC
Service is outstanding
February 20, 2018
Charlotte, NC
Lisa - one additional comment: you and your team, Sean and Daniel, were outstanding and I very much appreciate the service.
February 11, 2018
Conover, NC
Friendly and caring. Quick to respond.
January 31, 2018
Raleigh, NC
Great service and professionalism.
January 28, 2018
Monroe, NC
employees were professional, did not over sell anything, kept promises.
January 18, 2018
Charlotte, NC
Prompt service for cardiac disabled patient who is mobile only because of the lift. Thanks for your quick and efficient response to my call.
January 13, 2018
Salisbury, NC
Products, responsiveness and overall customer service.
January 10, 2018
Winston-Salem, NC
Quick, competent and friendly response to my requests for information and prices. The ramp was installed on time and is sturdy.
December 24, 2017
Stoneville, NC
The technician that worked on my stair climber was very knowledgeable and had my staielift running again in no time at all.
December 14, 2017
China Grove, NC
You were very fair with your pricing and your installer was knowledgeable and prompt. He had a pleasing personality.
December 10, 2017
Kernersville, NC
Many thanks to the skilled professionals who helped with acquiring and installation of the ramp at our home! I honestly do not know how we would have progressed with my husband's injury without the ease of use that the ramp provided us. It has enabled us to make medical appointments, visit with friends and just get out of the house as we would like. Happy Holidays and much success in the coming year!
December 4, 2017
Greensboro, NC
Of the few products I saw, yours was the best by far.
November 14, 2017
Charlotte, NC
I am a former user of a Bruno Stair Chair before relocating to NC. The Bruno Co. Recommended 101 Mobility and after we met with another company, 101 was our 1st choice! From our 1st meeting with the Sales Rep to the final installation, the professionalism, care and kindness of every staff member was excellent!! I love my stair chair and the freedom it gives me to freely navigate the stairs safely! If you need a stair chair or ramp, I highly recommend 101 Mobility to provide and install your Bruno Stair Chair or ramp! A special thank you to Ms. Lisa, Owner, for your assistance!!
November 11, 2017
Burlington, NC
The Elite stair lift is perfect...exactly what we needed for my husband’s situation. It is so quiet and comfortable and the one his therapist and doctor recommended. The support staff at 101 Mobility were some of the most helpful and courteous people I have ever dealt with. The installation by Michael was truly outstanding. He answered all our questions and provided great service. We highly recommend you!
November 7, 2017
Spencer, NC
Good service-fair price
November 4, 2017
Graham, NC
Information was easy to obtain and to understand. Courteous and knowledgable staff. Informative installer.
October 25, 2017
Jamestown, NC
Staff are always polite and work to ensure I am satisfied. They have been wonderful as my family adapts to my 90 year old mother moving in with us. Thank you Sean, Aria and Courtney!
October 23, 2017
Salisbury, NC
Friendly and knowledgeable staff and product is working as described.
October 8, 2017
Greensboro, NC
Service very good
October 4, 2017
Gold Hill, NC
The workmen did a very good job. I would highly recommend them.
September 7, 2017
Cleveland, NC
Quality production, quality service
August 13, 2017
Charlotte, NC
It's a professional installation.
August 2, 2017
Marshville, NC
July 31, 2017
Rock Hill, SC
I liked working with 101 Mobility very much and the products and service are great. The one thing that has been a problem is not receiving monthly bills. From the beginning, I was expecting a monthly bill, which I didn't get. My payments and what I owed became confused. I also needed the bills for records. Everyone I spoke to on the telephone worked with me on this and were very nice, which I truly appreciated. Thank you so much. [NAME REMOVED]
July 22, 2017
Cornelius, NC
Your Rental program on the chair stair climber is a life saver. Installer and sales person were both prompt and professional. I have already recommended your service to my husband's Orthopedist and rehab staff at facility where he is presently. This stair climber lets him come home months sooner than would otherwise be possible.
July 10, 2017
Charlotte, NC
Customer Service was great in every aspect of the process.
July 8, 2017
Mt Holly, NC
The entire process went well, from customer service through installation. I was pleased with the entire process and the Bruno equipment is second to none.
July 3, 2017
Thomasville, NC
convenience, thanks so much!!!
June 28, 2017
Rutherfordton, NC
The products are great and the service only better.
June 18, 2017
Concord, NC
We were impressed by the professionalism from the entire staff beginning with Lisa and Courtney setting up a time for an evaluation. Then Mike and Dalton were quick and professional when they came by to measure the stairs and give us a quote. They worked with us to make sure we got the product that we needed for my mom. The installation was relatively quick and painless and the stair lift was exactly what we needed. The only problem we had was that one of the remotes had a weird glitch in it that would not allow it to work if the battery cover was on. However, as soon as we called to tell someone about it, it was taken care of and we had a new remote by the end of the day. Thank you, 101 Mobility [NAME REMOVED]
June 15, 2017
Randleman, NC
Its much too early to rate the product simply for lack of experience. Would be more than glad to do so later when it has been in use for some time
June 10, 2017
Charlotte, NC
customer service was excellent. I had to make my initial inquiry by email because I was out of the country. I received an immediate and detailed response. From beginning to end everything was smooth and professional. I'd definitely recommend to friends and family.
June 5, 2017
Fort Mill, SC
Wonderful service from the moment I placed my inquiry phone call, all the way to the installation. All employees were very friendly, helpful and professional.
June 4, 2017
Charlotte, NC
Lisa Hill has been most helpful and professional from my first inquiry to her regarding a chair lift for my father up to and including working with my family following my father's sudden death only 5 days following installation of the lift. He never even used the lift, so Lisa was willing to work with us on a repurchase of the lift and converted to a rental arrangement so my Dad's wife could use the lift for a limited time. Lisa also was quite knowledgeable about various options to consider when we initially discussed installing a chairlift. The technicians involved both with installation and removal of the lift were quite friendly and efficient. This is a first rate company and I would use them in the future should a need arise.
June 1, 2017
Salisbury, NC
Staff friendly and knowledgeable.
May 28, 2017
Charlotte, NC
Mobility 101 was amazing! From the office staff, billing, install, and uninstall they were all kind, understanding, helpful, and prompt. I only needed the chair lift for a week and a half for my elderly grandfather to visit. He couldn't have made his last trip east, to see my doctoral graduation, without Mobility 101. Pricing was reasonable, the process was easy, and Lakeesha (please forgive me if that's spelled wrong, I believe this was her name) was incredible and brilliant in customer service. I would recommend this company to anyone. As a nurse, I can't tell you that they were one of the most reliable and easy companies to work with during what could be a very stressful event. Thank you all!! Becky
May 24, 2017
Trinity, NC
They work.
May 14, 2017
Brown Summit, NC
I like the personal and professional service that I received.
May 10, 2017
Concord, NC
I purchased a lift chair for my mother and the service was first class. The installer was very professional, on time, did a great job on the installation and cleaned up after the job.
May 3, 2017
Salisbury, NC
I went to your Salisbury, NC location late in the day on Good Friday to inquire about a portable wheelchair ramp that I would need in order to bring my mother home from the nursing home on Easter Sunday. The employees were very helpful and friendly and rented me a ramp for a month, which helped me in deciding what size I need to purchase. One of the employees even dropped if off at my house for me on his way home. So I would say that the excellent customer service was what I appreciated the most, aside from the fact that you provide products that can't be readily found anywhere else in my town.
April 28, 2017
Charlotte, NC
Good folks to work with
April 19, 2017
Clemmons, NC
I called to ask about the Bruno Stair Lift for my husband. Lisa Hill was so helpful and made the process so easy, by getting people out to discuss options and measure. It was scheduled for a Wednesday installation but they were able to come on Monday. I called that morning to see if they could bring a walker for him to look at and hand rails for the bathrooms just in case he decided he wanted tem. He is extremely happy with all of the products and the work.
March 14, 2017
Charlotte, NC
The lift is very sturdy and easy to operate. Service is excellent and personal exceptional
March 2, 2017
Charlotte, NC
The excellent service and the high quality of the product.
March 1, 2017
Pinnacle, NC
The installation crew was extremely professional and the stairlift has been a lifesaver for my wife. After an extended hospital stay, Sarah could no longer walk, much less maneuver the stairs and all the bedrooms are on the second floor of our 2-story home. She is very slowly recovering so the lease an was a perfect option for us because our hope is for a full recovery for her and a real possibility that we can discontinue the stairlift at some point in the future. Thanks to all the staff in Salisbury for your professional service. [FIRST NAME REMOVED] C [LAST NAME REMOVED] Pinnacle, NC
Beth P.

I just want to tell you how wonderful your techs were. They were extremely nice, explained everything and did an excellent job! As we spoke, you knew how concerned we were with the width of the stairs. This was explained to them and they did everything they could to give us as much room as possible with the little room they had. Again an excellent job! Thank you for sending them and we would definitely recommend your company to others.

Jeff & Nell L.

Wanted to let you know how placed we are with the outstanding work the guys did in building and installing the lift system system. Their work ethic and craftsmanship were second-to-none. To you and your staff, I appreciated your patience and professionalism. You run a first-class business. Thanks so much and look forward to working with your company in the future.

Felicia J.

I just wanted to leave you an email and let you know how awesome you and your team are! The guys did a beautiful job, I am still so impressed! Thanks so much for all of your help and being so great to work with.

Patty K.

Michael Long did a great job on the sales visit and installation. I met with representatives of two other companies and feel the most comfortable with Michael. He is knowledgeable about the vertical platform lift, works hard, and takes pride in his work. Michael, Shawn, and the other installers were polite and professional. Thank you.

Lawrence V.

Arrives as promised. Work was fast and professional. Ramp was much needed and performs very well.

Margaret B.

Daniel and Sean did my installation. They a great job. They were very knowledgeable and explained everything to me. Answered all my questions. Very professional.

Ron S.

We are so happy with and grateful for your service in installing our metal ramp at the house. The first step was to have the length and angle measured — which really helped us envision the long run we have. The next step was a quick and skillful installation. All of this happened so soon after our contact. We were impressed with everyone who came here. The installation team (Casey and other one other gentleman) really know what they were doing and answered all our questions. Finally — the ramp is very sturdy and easy to walk on.

Herman N.

It was nice meeting Mike and Daniel. Thanks for sending professionals. Everything went good. Good crew, vey pleasant.

Sarah F.

The entire staff is excellent. Courtney is so efficient coordinating Daniel to come for the quote then later with Daniel, Michael, Electrons and Brian Edes. I was especially impressed with Daniel and Michael installing the chairlift and explaining all details. They are amazing! Very professional and efficient. Also, Brian Edes did a great job. Excellent team work! I am advertising for you!

Stephanie Y.

Michael Long did a wonderful job installing our wheelchair lift. I am very pleased with craftsmanship of the platform and staircase he and his team built. I also appreciate that he worked so hard to get it done in one day. He was very considerate of my time and space in th

Ronald M.

Both Michael and Daniel (Service Techs) were curious, informative and professional. They exhibited concern for me. They also listened to what I had to say. They showed teamwork and organization. In the end, they made me feel like this task was about me and my well-being!! These two gentlemen are true examples of professionalism and what customer satisfaction is about. They definitely represent 101 Mobility well. I know now I chose the correct mobility solutions company. Thanks!

Gilbert M.

I wish to thank and compliment Daniel and Mike for the professional job of installing my chairlift and ramp. They showed up promptly at the scheduled time and went right to work with the installation. For the first time in months, it was enjoyable to go upstairs, a task I have dreaded each night for several months. Both men were pleasant, well-mannered, and informative with the product installed. I’m very satisfied. Thank you so much.

Thomas F.

On Nov. 17, 2015, we had a Bruno Stairlift installed in our home, in order to accommodate my 95-year-old mother-in-law who fractured a hip in a fall on June 27. Now, she is able to come up stairs (19 steps) in our home, which she (and we) love!! Daniel did a phenomenal job in the installation (which took place at 2-9 p.m.)!! He only stopped long enough to get a quick bite of supper that we provided. Kudos to your company for your merchandise and service!

Donald S.

We were very satisfied with the installation instructions by your technicians. They were very professional and courteous.

Clarence C.

Mike and Daniel were very considerate and respectful during the entire installation of our curved railing and chairlift. They arrived at the expected time and appeared to work efficiently and quickly. We were shown how to operate the chair and we were given time to ride up and down. Before leaving, they made sure the area was neat and tidy. We couldn’t ask for better service! Thank you.

John & Marion B.

Thanks to all that I had the pleasure to deal with from the time I made the inquiry to the completion of installation of the wheelchair ramp I purchased. Everyone was pleasant, well-informed, courteous, and skilled. The process was flawless. Hats off to Daniel Hill and your team. P.S. The wheelchair ramp looks great and very affordable!

The servicemen who installed our new chairlift were professional in every way. They cleaned up before leaving. We appreciated the work they performed for us. We will recommend them in the future.

Patricia K.

On Nov. 4, 2015, Daniel and Courtney installed my grab bar and my ramp. Both of them did a superior job on installing these much-needed items. God bless both of them because they worked in the rain. It was really raining and I felt sorry for them. Daniel and Courtney expressed love and compassion in their work and being able to help all people everyday. What a witness. Many thanks to Lisa Hill and Niki who came on Nov. 3, 2015 and discussed in detail exactly what we needed. I LOVE my ramp and grab bar. They are wonderful. Thank you! P.S. It was a pleasure to meet Mike.

Jeanne S.

I couldn’t be happier with my Bruno Elan Stairlift. It is very easy to operate. The technician that installed it, one Daniel Hill, was very diligent in his work. He was extremely polite and made sure to answer any and all questions that I had with the installation and operation of my stairlift. You can be sure that I will recommend the Bruno Elan to my friends and 101 Mobility. Thank you again.

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